Mountain Paws Pet Care
Effective Date: [Insert Date]
Mountain Paws Pet Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book services, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Home address
- Billing information (processed securely by third-party providers)
- Pet details (name, breed, age, health conditions, behavior notes)
- Emergency contact information
We may also collect basic technical data such as IP address, browser type, and device information for website optimization and security.
2. How We Use Your Information
We use your information to:
- Provide and manage pet care services
- Schedule appointments and bookings
- Process payments
- Communicate regarding services, updates, and reminders
- Improve our website and customer experience
- Maintain safety and service quality
3. Payment Processing
Payments are securely processed through third-party payment providers such as Stripe or PayPal. We do not store or have access to your full credit card information.
4. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. Access to personal information is limited to authorized personnel only.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when:
- Required by law
- Necessary to protect safety
- Needed to provide emergency veterinary care
6. Cookies & Tracking Technologies
Our website may use cookies to improve functionality, analyze traffic, and enhance user experience. You can control cookie settings through your browser.
7. Client Rights
You have the right to:
- Request access to your personal data
- Request corrections
- Request deletion of your data (subject to legal obligations)
Requests can be sent to: [your business email]
8. Data Retention
We retain personal data only for as long as necessary to provide services and comply with legal requirements.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.
11. Contact Information
For privacy-related inquiries, contact:
Mountain Paws Pet Care
Email: [your email]
Service Area: Roaring Fork Valley, Colorado